About Golden Cakes Inc.
GCI is dedicated to becoming one of the most successful companies
in the industry; and in order to achieve such success, we must
dedicate ourselves to our customers and to running the highest
quality units. It is our
goal to achieve the highest level of customer satisfaction possible
every time a guest walks through the door at one of our IHOP
restaurants. Kind and
friendly service with a smile, along with a quality product at a
perceived value, in a clean and comfortable environment is what
every customer expects in a dining experience.
Demonstrating dedication and appreciation to our hourly
employees is another important element of our success as a company.
We must be dedicated to giving them the best environment
possible along with the tools, equipment, and proper training
necessary for them to accomplish their mission, which is customer
satisfaction. Our hourly
employees are our greatest asset and the most frequent customer
contacts in our business.
The training and support they receive will directly impact
their attitudes when interfacing with customers.
Mission Statement
Our mission as a company and all the goals we set to become successful cannot become reality without day-to-day proper management. We are, without question, dedicated to the training and development of our General Managers, Assistant Managers, and Area Supervisors who manage our restaurants. It is the company's goal to have highly-qualified and professionally-trained management personnel running our restaurants. Simply put, our mission is to be completely successful.